Over the years, since 2014, we’ve authored SO many posts on our blogs and websites on one of our reader’s experiences, back then, with dealing with A/Prof Andrew Brooks, Urologist, and put them up on the internet.
Briefly, after, as a senior, he was referred to Brooks for help with what is commonly called the “frequency problem” – he was having to get up 2 or 3 times a night to urinate – Brooks recommended and carried out surgery, called a TURP, (for which he got $3,200 for less than an hour’s work,) which (a) didn’t help in any way, our reader still had/has the frequency problem exactly the same, as Brooks himself has admitted in writing 2 or 3 times, and (b) damaged him for life, it was/is inevitable, it always happens, in that his semen is no longer ejected through his penis during sexual intercourse, with the considerable pleasure this provides, (perhaps, females would never understand this?) his semen just goes up into his bladder, without any feeling, which is how it will be until the day he dies, it can’t be reversed.
Naturally, of course, when a complaint, based on these facts, was presented to the NSW Health Care Complaints Commission, the Commission, under Commissioner Sue Dawson – who has recently been appointed for a second 5 year term!!! – determined that our reader had nothing to complain about, dismissing his complaint with these words, and we quote, “WE HAVE NOT IDENTIFIED A DEFICIENCY IN THE CLINICAL CARE AND TREATMENT PROVIDED TO YOU BY DR BROOKS.”
And naturally, of course, following this, Brooks was quick to have someone put up on the RateMDs.com website – perhaps Brooks did it himself – the following:-
Well, the latest is that, today, (on Mon. 9 Aug. 2021,) our reader informed us that he’d just received a call from one of Brooks’ henchmen, this time a female, the seventh time he’s received such a phone call, demanding that he have our posts taken down, because they are affecting his practice. What followed was a 10 minute conversation, telling him he owed Brooks an apology, and involving all sorts of threats – you could be sued for defamation, you could go to gaol, and so on and so on, during which our reader says he just kept saying, what he says he’s previously said, almost literally, a hundred times, “If Dr Brooks would like to send us “his side of the story,” I’d be more than happy to put that up on the internet as well.” To which the response was, “Oh, DrBrooks doesn’t like putting things in writing.”
Too right, he doesn’t like putting things in writing! Apparently, back, when our reader first started dealing with him, he had an ordinary email address on his website – now, all he has is a fax number!!! We’ve used his email address on the Sydney University’s website – email@example.com – to send him numerous emails, which weren’t even acknowledged. We’ve even sent him a number of “snail mails” by Australia Post, also not even acknowledged. Our reader says that, once when we complained to the NSW Privacy Commissioner that Brooks hadn’t responded to 3 emails we’d sent him requesting copies of health records to which we were entitled to by law, his excuse was that the email address on his website was set up so that it “weeded out” emails from patients so he didn’t receive them!!! – this when, (a) our technology advisors tell us that it’s not possible for email addresses to be set up in this way, and (b) when the same email address was used to request details as to how best to send him his $3,200 fee, it was acknowledged and responded to with alacrity! And, in the end, even with the help of the Privacy Commissioner, Brooks still didn’t provide the copies of the health records to which our readers was/is entitled by law.
We believe that if there’s one golden rule in dealing with doctors, (perhaps in dealing with most people,) it’s this – if they won’t put things in writing in some way, (of course, ordinary emails are the quickest and most convenient way for all concerned,) don’t consider using them for a nanosecond.
As we’ve said many times, if someone bashed up a male, a consequence of which happened to be that his sex life was largely ruined for the rest of his life, you’d think that that someone would end up being sent to gaol, perhaps for a very long time. With Brooks’s TURP, it didn’t just happen, it happens ALWAYS!!! Brooks knowingly and deliberately subject his patient to treatment that would largely ruin his sex life for the rest of his life. Yet Brooks is still holding himself out as someone good to deal with!!! and having henchmen, 7 of them so far, telling anyone who says/reports bad things about him should be the ones going to gaol.
Readers, we’re not sure there’s much more we can do and/or say. To us, the fact that Brooks must be still getting patients is totally inexplicable!!! They must be as naive as our reader was when he consulted him back in 2014.
And, of course, the worst thing about any of this is that there is not the slightest indication that anyone in the whole Berejiklian Government cares a damn, about which more later.